ROLLYS
PRIVACY POLICY
Last updated: May 17, 2026
At Rollys, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.
1. Information We Collect
We may collect the following personal information:
Name, email address, phone number
Billing and delivery address
Payment information (processed securely through third-party providers — we do not store card numbers)
Order history and preferences
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
Your information is used to:
Process and fulfill your orders
Communicate order confirmations, updates, and customer service
Send promotional emails (only if you have opted in)
Improve our website and services
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with:
Delivery partners, solely to fulfill your order
Payment processors (e.g., Stripe, PayPal) for secure transactions
Analytics providers (e.g., Google Analytics) to improve our website
All third parties are required to maintain the confidentiality of your data.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. You can disable cookies through your browser settings, though some website features may not function correctly as a result.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
6. Your Rights
Under Québec's Law 25 (Act Respecting the Protection of Personal Information in the Private Sector) and applicable Canadian law, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us by phone or in person at our address below.
7. Security
We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📍 1629 Rue Sainte-Catherine O., Montréal, QC H3H 1L8
📞 (514) 846-3338